Refund Policy

At SkillsCertify, we strive to provide a smooth experience for our users. This Refund Policy outlines our policy regarding refunds for purchases made on our platform.

1. No Refund Once Order Is Generated

All sales are final. Once payment is completed and an order is generated, no refunds will be provided. Due to the digital nature of our assessments and certificates, we do not offer refunds after an order has been created. Please ensure you have selected the correct course before completing your purchase.

2. Exceptions

The only exceptions to our no-refund policy are:

• Technical failure: If a technical issue on our end prevented you from completing the assessment or receiving your certificate, we will provide a replacement at no cost.
• Duplicate charge: If you were charged more than once for the same purchase, we will refund the duplicate amount.

3. Non-Refundable Situations

Refunds will not be granted when: an order has been generated; you have started or completed the assessment; you have received or downloaded your certificate; you changed your mind after purchase; or you failed to achieve a passing score.

4. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page. The policy in effect at the time of your purchase applies to that transaction.

5. Contact

For refund inquiries or support, contact us at info@skillscertify.in.